空乘的服务意识和临场应对紧急情况的反应也是一个考核重点，像航司的空乘招聘时的一些随机提问，或者情景模拟都是会体现出来的。那么航司招聘空乘时，都会有哪些情景模拟题目呢？凤天乘云空姐培训机构小编给大家列举一些。
You have forgotten to serve the meal for one passenger. How do you fix the mistake?
如果您忘记给一位旅客发餐食了，您将如何弥补您的过失？
A passenger wants to have the vegetarian meal, but you don’t have any on board.What do you say?
一位旅客想吃素餐，但是飞机上没有了。您如何解释？
A passenger is keeping on making noise while the others are having the rest. How do you handle this situation?
当其它旅客都在休息的时候，有一位旅客不停地制造噪音。您如何处理这种情况？
Explain to the passenger how to adjust the seat back please.
请向旅客解释如何调整座椅靠背。
How do you help and comfort a passenger who has lost his wallet?
如果一位旅客丢失了钱夹，您如何帮助并安慰他？
A passenger is trying to smoke in the cabin. How do you deal with the problem?
一位旅客想在客舱内吸烟，您如何处理这种情况？
The destination of your flight is Fuzhou. Please give an introduction to the passenger about Fuzhou.
在前往福州的航班上，您如何给旅客介绍福州？
以上这些情景模拟题大家可以参考，并且可以好好做些准备，这样在空乘招聘时面对考官的提问也能足够应对。
